Fault Report

Give your customers your best service by making use of the PFIM Fault Report system and boost your revenue by maximising sales opportunities !

clipboard-checklistHow does your organisation respond to faults or issues that are detected by technicians during routine maintenance or services?

Are you required to submit quotations for any work that is outside of the reqular maintenance or service ?

How do you ensure that all these incidents are followed up and that any accepted quotations are correctly billed for later ?

Are you assisting your customers to operate their equipment as efficiently as possible and saving them expensive downtime by bringing early warning signals to their attention ?

You organisation could be losing out on valuable revenue by not following up on detected incidents.